Metrics give you the ability to track and measure the impact of your security awareness program. This can be used to improve your training, demonstrate return on investment, or compare your human risk to other organizations in your industry. These resources are developed for the community and unless otherwise stated are distributed under the Creative Commons BY-NC-SA 4.0 license. Please send any feedback on how to improve these resources to firstname.lastname@example.org.
This spreadsheet identifies and documents different options for measuring your security awareness program. It includes metrics for both measuring impact (change in behavior) and for tracking compliance.
Measuring Human Risk - Survey
This twenty-five question survey will help you determine the human risk in your organization. Each question and its respective answers have different levels of risk associated with them. Depending on how your employees respond, you can add up the answers and determine a quantitative value of your human risk.
Phishing assessments are one of the most effective ways to not only measure but reinforce the impact of your security awareness training.